Introduction

NovaTech Academy ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you use our website, novatechacademy.com (the "Site"), and our services (the "Services"). This policy applies to all visitors, users, and others who access the Site or use the Services.

Information We Collect

Information You Provide to Us

We collect information you provide directly to us, such as when you create an account, enroll in a course, fill out a form, contact us, or otherwise communicate with us. This information may include:

• Personal Information: Your name, email address, postal address, phone number, date of birth, and other contact information.
• Account Information: Username, password, security questions and answers.
• Payment Information: Credit card details, billing address, and other payment-related information. Note that we use secure third-party payment processors, and we do not directly store your full credit card information on our servers.
• Educational Information: Courses you are interested in, your educational background, and career goals.
• Communications: Records of your correspondence with us, including emails, chat logs, and phone calls.
• User-Generated Content: Any content you post, upload, or otherwise make available through our Services, such as comments, forum posts, and project submissions.

Information We Collect Automatically

When you access or use our Site, we automatically collect certain information about your device and usage, including:

• Log Data: Information about your use of the Site, such as the pages you visit, the links you click, the time and date of your visit, and other diagnostic data.
• Device Information: Information about your device, such as your IP address, browser type, operating system, device identifiers, and mobile network information.
• Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior and preferences. Cookies are small data files stored on your device that enable us to recognize your browser and capture certain information. You can control the use of cookies through your browser settings. Please see our Cookies Policy for more details.
• Analytics Data: We use third-party analytics tools, such as Google Analytics, to collect and analyze data about your use of the Site. This data helps us understand how users interact with the Site and improve our Services.

How We Use Your Information

We use your information for various purposes, including:

• Providing and Improving Our Services: To operate, maintain, and improve our Site and Services; to personalize your experience; to provide customer support; and to develop new features and functionality.
• Account Management: To create and manage your account; to process your enrollments and payments; and to communicate with you about your account.
• Communications: To send you updates, newsletters, marketing materials, and other information about our Services; to respond to your inquiries and requests; and to provide important notices.
• Analytics: To analyze usage trends and patterns; to monitor the effectiveness of our marketing campaigns; and to optimize our Site and Services.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes; to respond to legal requests; and to protect our rights and interests.
• Security: To protect the security and integrity of our Site and Services; to detect and prevent fraud and abuse; and to enforce our terms and policies.

How We Share Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We share information with third-party service providers who assist us in providing our Services, such as payment processors, hosting providers, analytics providers, and email marketing platforms. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Business Partners: We may share information with our business partners, such as educational institutions and employers, to offer joint programs, conduct research, or provide career opportunities.
• Legal Authorities: We may disclose information to legal authorities if required by law or legal process, such as a subpoena or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, we may transfer your information to the acquiring entity.
• With Your Consent: We may share your information with third parties with your consent or at your direction.

Your Rights and Choices

You have certain rights and choices regarding your personal information, including:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to correct any inaccurate or incomplete personal information.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
• Restriction: You have the right to restrict the processing of your personal information in certain circumstances.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Using encryption to protect sensitive data during transmission.
• Implementing access controls to restrict access to personal information.
• Regularly monitoring our systems for security vulnerabilities.
• Training our employees on data security best practices.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

Children's Privacy

Our Site and Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated Privacy Policy on our Site and update the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically.